Cryptocurrency adoption is booming in Latin America, and Bitso is at the forefront of this financial revolution. With millions of users across the region and a mission to make crypto accessible and useful, Bitso has become a trusted name in the digital asset space. This comprehensive review explores every aspect of Bitso in 2025, including its features, fees, security, and more.
Key Takeaways
- Bitso is the top crypto exchange in Latin America, operating in Mexico, Argentina, Brazil, and Colombia.
- Offers over 40 cryptocurrencies, including BTC, ETH, USDC, and local tokens.
- Features include Bitso Earn, Bitso Shift (remittances), and a user-friendly app.
- Regulated by the Gibraltar Financial Services Commission (GFSC).
- Provides a secure, intuitive experience tailored to the LATAM market.
What is Bitso?
Bitso is a cryptocurrency exchange based in Mexico City, established in 2014. Founded by Daniel Vogel and Pablo Gonzalez, the platform quickly gained traction for addressing the unique financial needs of Latin Americans. Bitso provides an intuitive platform for buying, selling, and storing cryptocurrencies.
The company serves over 6 million users and facilitates billions in annual transaction volume. It operates in Mexico, Brazil, Colombia, and Argentina, with plans to expand further. Bitso is licensed and regulated by the GFSC, ensuring it adheres to international compliance standards.
Bitso Features and Services
Bitso offers a wide range of services for both casual users and experienced traders. The platform is designed with simplicity in mind, but also includes advanced tools. Users can explore a variety of financial tools and crypto features.
Supported Cryptocurrencies
Bitso supports more than 40 cryptocurrencies, including major assets like:
- Bitcoin (BTC)
- Ethereum (ETH)
- USD Coin (USDC)
- Shiba Inu (SHIB)
The platform frequently updates its listings based on market demand and community interest.
Fiat Support & Currency Pairs
Bitso allows deposits and withdrawals in several fiat currencies, such as:
- Mexican Peso (MXN)
- Argentine Peso (ARS)
- Brazilian Real (BRL)
- Colombian Peso (COP)
This makes it easy for users to convert between local currency and crypto without external services.
Bitso App
The Bitso mobile app is well-designed, lightweight, and beginner-friendly. It includes features like biometric login, transaction tracking, and easy trading access. It’s available on both iOS and Android and maintains strong reviews in app stores.
Bitso Alpha (Trading Platform)
Bitso Alpha is designed for more experienced users seeking advanced tools. It features:
- Real-time market charts
- Order book depth
- Limit and market order options
While not as advanced as Binance or Kraken, it serves the LATAM market well.
Bitso Shift (Remittances)
Bitso Shift enables fast, low-cost cross-border transfers using crypto. Users can send funds across countries with minimal fees and real-time conversion. This feature is especially useful in regions where banking services are limited or expensive.
Bitso Earn (Crypto Yield)
Bitso Earn lets users earn passive income on their crypto holdings. Supported assets include USDC and BTC. Users receive competitive APYs with no mandatory lock-up period.
Security Measures at Bitso
Security is one of Bitso’s strongest selling points. The exchange takes a proactive approach to safeguard user funds and personal data. Its security protocols rival those of global leaders.
Bitso uses:
- Cold wallet storage for the majority of user funds
- Two-factor authentication (2FA)
- Biometric authentication on the mobile app
Additionally, Bitso complies with international AML and KYC laws, reducing fraud risk and improving regulatory trust.
Bitso Fees Explained
Bitso’s fee structure is competitive and transparent. Trading fees follow a maker-taker model and decrease with volume. There are no hidden charges, which builds user trust.
- Trading fees start at 0.50% for both makers and takers.
- Fiat deposit and withdrawal fees vary by country and method.
- Crypto withdrawals incur standard network fees.
Compared to competitors, Bitso’s fees are moderate and reasonable for LATAM users.
Bitso Customer Support
Customer support can make or break a user’s experience with any exchange. Bitso offers several channels to assist users and resolve issues quickly. The team focuses on responsiveness and localized service.
Support options include:
- Email and live chat
- Help center with guides and FAQs
- Multilingual support (Spanish, Portuguese, English)
Most users report positive interactions, though response times may vary during peak hours.
Bitso Pros and Cons
Like any platform, Bitso has its advantages and drawbacks. Below is a brief breakdown to help you evaluate if it’s right for you.
Pros:
- Fully regulated exchange
- Local currency support in multiple LATAM countries
- Bitso Earn and Shift features offer real value
Cons:
- Not available globally
- Limited number of altcoins
- Occasional fiat withdrawal delays reported
Bitso for Beginners vs. Advanced Users
Bitso caters to a broad audience, from first-time crypto users to seasoned investors. The user experience is designed to be clean and intuitive. Educational resources also help users navigate the platform.
Beginners benefit from simple buy/sell interfaces and helpful app tutorials. Advanced users can switch to Bitso Alpha for deeper trading tools. While not as top-tier global platforms, it balances simplicity and functionality.
Bitso vs. Competitors (Binance, Coinbase, Ripio)
Bitso performs well when compared to other exchanges in the region. It holds a unique position as the only LATAM-first crypto platform with extensive fiat support. Let’s see how it stacks up.
- Bitso vs Binance: Binance offers more assets and lower fees, but Bitso provides better fiat integration in Latin America.
- Bitso vs Coinbase: Coinbase is more polished, but Bitso is better tailored for LATAM users with regional currencies.
- Bitso vs Ripio: Ripio is another LATAM exchange, but Bitso offers a broader range of features and better security.
Real User Reviews and Reputation
User feedback gives us a clearer picture of Bitso’s performance. Overall, Bitso maintains a positive reputation for its reliability and ease of use. Most complaints relate to occasional withdrawal delays or limited coin availability.
On Trustpilot and app stores, users highlight:
- Fast onboarding
- Great mobile experience
- Helpful customer service
While no exchange is perfect, Bitso scores well in terms of satisfaction and safety.
Regulation and Legal Status of Bitso
Bitso is fully licensed and regulated, which gives users peace of mind. The platform operates under the supervision of the Gibraltar Financial Services Commission. This ensures stablecoin compliance with global standards for crypto trading.
Bitso follows strict AML and KYC practices, which protect users from fraud and illicit activity. The company has also engaged in regional partnerships to further legitimize its operations. Regulatory clarity has been a major driver of Bitso’s success.
How to Sign Up and Use Bitso
Getting started with Bitso is a quick process. The platform offers a smooth onboarding experience even for beginners. Here’s a step-by-step overview:
- Download the Bitso app or go to the website.
- Create an account and verify your identity.
- Deposit fiat or crypto.
- Start trading or using Bitso Earn/Shift.
The process takes just minutes, and support is available throughout if you need help.
Final Verdict: Is Bitso Worth It in 2025?
Bitso stands out as a safe, accessible, and LATAM-friendly crypto exchange. Its commitment to compliance, innovation, and user education makes it a top choice for regional users. While not the most advanced platform globally, it excels in its target market.
If you’re based in Latin America and looking for a reliable way to access the crypto economy, Bitso is a smart choice. The addition of features like Bitso Earn and Shift strengthens its position further. Overall, Bitso is worth considering for both new and experienced users in 2025.
Conclusion
Bitso has emerged as the most trusted and feature-rich crypto exchange in Latin America. With its focus on local currency support, financial access, and ease of use, it continues to lead the region’s crypto charge. As more users embrace digital assets, Bitso is well-positioned for future growth.
The platform successfully bridges traditional finance and crypto for millions of LATAM users. Its regulated framework and innovative tools make it a model for regional exchanges. Whether you’re investing, trading, or sending money abroad, Bitso offers a dependable experience.
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FAQ:
1. Is Bitso available outside of Latin America?
Bitso primarily serves Latin America, but users in other regions may still access certain features. Full support outside LATAM is limited.
2. Does Bitso charge deposit fees?
Crypto deposits are free. Fiat deposit fees vary based on country and method.
3. Is Bitso regulated?
Yes, Bitso is licensed by the Gibraltar Financial Services Commission (GFSC).
4. How safe is Bitso?
Bitso uses strong security protocols, including cold storage and 2FA, and complies with international standards.
5. Can I earn interest on my crypto at Bitso?
Yes, Bitso Earn offers yield on select assets like USDC and BTC without mandatory lock-ins.
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